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The Value Journey Panel with Meg Hetherington & Panelists

We want our customers to have an elevated level of service that exceeds their expectations and presents them with an unforgettable experience that is a tangible, palatable difference from any experience they have had with another agent throughout their real estate journey. Join Zannah Brown, Colleen Thyssen & Colin Van Moorsel as they discuss how they add value to their businesses, creating clients for life!


  • Build a five-step system to guarantee a WOW experience every time.

  • Develop a powerful value proposition that delivers on what customers want and need most.

  • Obtain more appointments and more listings with repeat customers and referrals through rave reviews and testimonials.


  • Any agent who wants to improve their customer experience skillset and incorporate systems into their business that lead to lasting professional relationships and increased repeats and referrals.

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